VAVASI is committed to providing you with the highest levels of customer service. This includes protecting your privacy. This privacy statement sets out the approach of VAVASI in relation to the treatment of your personal information. It includes information on how VAVASI collects, uses, discloses and keeps secure, individuals' personal information.
Your personal information
"Personal Information" is any data that identifies you. The personal information given to us is presumed to be true, complete and accurate in all respects and you agree to notify us immediately of any changes to that. Personal information held by VAVASI may include your name, date of birth, current and previous addresses, telephone/mobile phone number, email address, bank account or credit card details, occupation, driver's licence number and your VAVASI PIN, username or password.
How do we use personal Information
Your personal information may be used to:
Verify your identity
Assist you to subscribe to VAVASI's services
Provide the services you require
Administer and manage those services, including charging, billing and collecting debts
Inform you of ways the services provided to you could be improved
Conduct appropriate checks for credit-worthiness
Gain an understanding of your information and communication needs in order for VAVASI to provide you with a better service
Also, your personal information is collected , processed and used by VAVASI for the purposes of promoting and marketing VAVASI services (by way of direct mail, telemarketing, SMS and MMS messages) which w e consider may be of interest to you and benefit you. VAVASI also does this to keep you informed of its products, services and special offers. Personal information may also be processed and used by such other organizations on our behalf for the purpose of providing VAVASI services to you. The use of information will remain under the control of VAVASI at all times.
We however, assure you, that VAVASI does not disclose your personal information to any other Cellular Service Providers, Banks, Credit Card companies etc. or their agents, affiliates which could lead to invasion of your privacy.
Privacy Support
VAVASI reserves the right to amend or modify this privacy statement at any time and in response to changes in privacy legislation.
VAVASI is committed to protecting your privacy however if you have any query about the handling or protection of your personal information or about VAVASI’s privacy statement, please write to:
TERMS AND CONDITIONS
While VAVASI shall make all reasonable efforts to update or correct any information that appears on the Internet or on this website, we do not make any representation or warranty in relation to or in any way guarantee the accuracy of information on the website at any given time. We would not be responsible for any misinformation, inconvenience loss or financial or other damage caused to you due to the use of this website. Information is supplied upon the condition that the persons receiving the same will make their own determination as to its suitability for their purposes prior to its use or in connection with the making of any decision. Any use of this website or the information available on this website is at your own risk. Neither VAVASI and affiliates, nor their officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to, use of, or reliance upon, this website or the Information on this website, or any website linked to this website.
In your use of the website, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of advertisers or members or sponsors of the website. Unless otherwise stated, any such correspondence, advertisement, purchase or promotion, including the delivery of and the payment for goods and/or services, and any other terms, conditions, warranty or representation associated with such correspondence, purchase or promotion, is solely between you and the concerned third party and the contract so entered into is strictly a bipartite contract. While VAVASI shall take all reasonable care in arranging for such third parties, VAVASI does not guarantee or otherwise assure quality or timeliness of the services or performance otherwise of/by any such third party. We do not guarantee that the third parties will perform any of the transactions entered into on this site. You agree that VAVASI has no liability, obligation or responsibility whatsoever for any such correspondence, purchase or promotion between you and any such third party. You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with the other registered Users/third parties that you transact with.
The service is accessed via the World Wide Web which is independent of vavasi.com and VAVASI. Your use of the World Wide Web is solely at your own risk and subject to all applicable national and international laws, rules and regulations. VAVASI will have no responsibility for any information or service obtained by you on the World Wide Web.
This website may be linked to other websites on the World Wide Web that are not under the control of or maintained by VAVASI. Such links do not indicate any responsibility or endorsement on our part for the concerned external website, its contents or the links displayed on it. These links are provided only as a convenience, in order to help you find relevant websites, services and/or products that may be of interest to you, quickly and easily. It is your responsibility to decide whether any services and/or products available through any of these websites are suitable for your purposes. VAVASI informs you that it is not responsible for any transactional errors, misinformation and frauds taking place on those sites.
VAVASI excludes all liability to the fullest extent permissible by law whether in contract, tort (including liability for negligence) or otherwise for the accuracy, suitability, quality or completeness of any information and the value and integrity of goods and services offered over VAVASI.com. You acknowledge and agree that we have no control over and that we exclude all liability for any material on the world wide web, which can be accessed by using vavasi.com
Access to vavasi.com shall be restricted. Only users with login passwords can access VAVASI.com. The user identity shall be provided by VAVASI while the user shall define the login password, which shall be encrypted and stored on the vavasi.com server. We strongly recommend that the password be retained confidential. The password is an authentication tool and we recommend that each User periodically changes the password.
In a few areas of vavasi.com we may ask you to provide personal information. This allows us to provide and inform you of the latest services and features that most likely meet your needs, and to customize our Site to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose. You agree that the personal information will be used in accordance with our T&C.
We may collect certain non-personally identifiable information about our visitors when you visit many of our Web pages such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows XP or Mac OS) and the domain name of your Internet service provider. We use the non-personally identifiable information that we collect to improve the design and content of our service pages and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze service usage.
The website, vavasi.com is a secure website and VAVASI will take all reasonable steps to maintain vavasi.com as a secure website. However even secure websites are susceptible to infiltration and/or corruption. There are a number of transactional facilities on VAVASI.com, wherein you can pay your bills, or get certain services activated by paying the requisite amount online. VAVASI would not in any way be responsible for any damage or loss caused to you as a result of financial transaction on the website. VAVASI would also not be responsible or liable in any manner if your credit card / net banking is misused / used fraudulently. VAVASI would not responsible or liable in any manner for any error or defects that may exist or for any costs, loss of profits or consequential losses that may arise from your use of or inability to use, or access or a failure, suspension or withdrawal of all or part of the facilities at any time. VAVASI accepts no liability or responsibility for loss of data or breach of confidentiality or other consequences howsoever occurring.
In case there has to be a reversal of money paid online, it would be entirely dependent on the payment gateway’s terms and conditions and VAVASI would not be responsible or liable in any manner for quick reversal or for expediting the process.
While VAVASI shall use all reasonable care to maintain vavasi.com in a fully operating condition it is not responsible for the results of any defects that may exist in the website. No warranties are given that vavasi.com or its content is error free or that it will be suitable for the particular purpose that you have in mind when using it. VAVASI does not accept responsibility for any defects that may exist or for any costs, loss of profits, loss of data, or consequential losses arising from your use of, or inability to use or access or a failure, suspension or withdrawal of all or part of the service at any time. It is a condition of VAVASI for allowing you access to the information on vavasi.com that you accept that VAVASI will not be liable for any action you take relying on the information on VAVASI.com. If your use of materials or information from vavasi.com results in the need for servicing, repair or correction of equipment or data or you assume any costs relating to the above, we would not be liable for the same.
VAVASI does not routinely monitor your postings to the website but reserves the right to do so. In our efforts to promote good citizenship within the Internet community, if we becomes aware of inappropriate use of the website or any of its Services, VAVASI will respond in any way that, in its sole discretion, it deems appropriate. You are prohibited from probing / testing / violating the security of vavasi.com or attempting to including, without limitation (i) accessing data not intended for you or logging into a service or account which you are not authorized to access, (ii) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measurers, (iii) attempting to interfere with service to any user, host or network including, without limitation, via means of submitting a virus or trojan horse, overloading, flooding, mail bombing or crashing or (iv) sending unsolicited electronic mail including, promotions and / or advertising of products or services.
You accept and agree that VAVASI may suspend or vary the whole or any part of the service offered on vavasi.com for any reason, at any time at its sole discretion without prior notice. VAVASI hereby reserves the right to make subsequent changes to, vavasi.com or its content and services may be modified, supplemented or withdrawn.
You accept and agree that VAVASI reserves the right to vary, amend or alter the terms and conditions of this contract from time to time as maybe considered appropriate. Such variations will be deemed effective and in force immediately upon posting of the varied Legal Statement on VAVASI.com. By continuing to use VAVASI.com, after the change in T&C, it would be deemed that you agree and accept such variation.
VAVASI, to the fullest extent permitted by law, disclaims all warranties and liability. Recognizing the special circumstances relating to vavasi.com you agree to waive as against VAVASI, its affiliates, officers and employees, to the fullest extent permissible by law, any claims including for loss of business howsoever arising from or relating to the use of VAVASI.com. Without prejudice to the above VAVASI’s maximum liability, if any, is restricted to the transaction fees paid to VAVASI by you in respect of the relevant service
User Identity
You shall be provided with a distinct User Identity. You are required to define the login password which shall be encrypted and stored on the vavasi.com server. VAVASI strongly recommends that you:-
- maintain confidential the User Identity and Password. - disclose User Identity and Password to only your trusted employee(s) strictly on need to know basis. - disable the ‘remember password’ or similar function on your system. - adopt a password which preferably is a combination of numerals and letters of a maximum length of eight (8) numerals / letters. - avoid your name / address / date of birth as part of password. - periodically change your password. The User Identity shall be non-transferable and cannot be assigned for any reason whatsoever. However, VAVASI will consider request for transfer of User Identity in the event of succession.
The User Identity and password is to be used only for accessing vavasi.com for legitimate purposes subject to the T&C.
You are solely responsible for maintaining the confidentiality of the User Identity and password(s) (including but not limited to any code number(s) generated / allotted in the course of use of VAVASI.com. You agree and accept that you unconditionally and to the fullest extent permitted by Law waive / release VAVASI from any claim(s) as may arise relating to loss of confidentiality.
If your computer does not support relevant technology including but not limited to encryption, you may not be able to use certain services or access certain information on VAVASI.com. Lack of relevant technology on your PC may also lead to incomplete information and transactions and we would not be responsible for the same in any manner.
Use of VAVASI.com
You agree and accept that you shall be fully responsible and liable for any or all activities, transactions, use that occur through the User Identity even if without your authority.
You shall not access nor attempt to access the secure data areas of vavasi.com except with the User Identity provided to you.
You shall not access nor use (nor attempt to do so) vavasi.com for any purpose that is unlawful / prohibited by Law nor for circulating, dissemination, transmission or posting any objectionable data or information (including but not limited to sedition or pornographic or objectionable or defamatory, or offensive material or which may in our judgment cause nuisance, annoyance, inconvenience to VAVASI or any other person) or otherwise prohibited by the terms and conditions. You agree not to cause, nor knowingly allow others to cause, any nuisance, annoyance or inconvenience whether to VAVASI or to any of its customers or users of vavasi.com by any means. You agree that you will not use vavasi.com such that you would cause the whole or part of vavasi.com to be interrupted, damaged, rendered less efficient or impaired in any way or cause us to lose (in whole or in part) the services of our ISP’s or other suppliers.
You shall not (by act or omission) do nor permit to be done the following :-
- Access data not intended for you and specifically refrain from attempting to access confidential data of other User(s). - Access vavasi.com except through the User Identity. - Use vavasi.com(including but not limited to its network(s), server(s) and back-up facilities / equipment) in any manner that could damage, disable, overburden, or impair vavasi.com or interfere with any other User’s use of VAVASI.com. - Attempt to probe, scan or test the stability / firewalls / security of the vavasi.com system or network or to breach / disable / circumvent security or authentication measures. - Attempt to interfere with access or use of vavasi.com (including any other User’s data and / or User Identity), host or network, including, without limitation, by means of submitting a virus to vavasi.com, overloading, "flooding", "mail bombing" or "crashing", or “worms” or “time bombs” or “easter eggs” and other computer programmes / virus that may damage, slow down, interfere with proper working of vavasi.comor damage the VAVASI.com’s platform and / or software and / or systems of other Users.
- Post and / or send unsolicited data, including promotions and / or advertising material to vavasi.com and / or any other Persons through VAVASI.com.
- VAVASI may, from time to time, modify security procedures. The modifications will be posted on the web-site and must be complied with, by you. Modifications will be effective from the commencement of the day on which the information is posted. Non-compliance of such procedures will result in denial of access.
- You shall be solely responsible for the accuracy and completeness of all information / data provided by or on your behalf on / for the purposes of VAVASI.com.
- You shall not, in any manner, interfere with any services offered on VAVASI.com.
- You shall access and utilise vavasi.comin compliance with applicable laws.
- Violations of system or network security may result in civil or criminal liability. VAVASI will have the right to investigate occurrences that we suspect as involving any violations and will have the right to involve and cooperate with law enforcement and other public authorities in prosecuting Users who are involved in such violations and dissemination information about such Users to any regulator or other public authority.
You accept and agree that VAVASI reserves the right to charge you for access to certain information and services provided on VAVASI.com.
VAVASI and its affiliates provide the Site and services "as is" and without any Warranty or condition, express, implied or statutory and specifically disclaim any implied Warranties of title, merchantability, fitness for a particular purpose and non-infringement. You expressly agree that your use of the Site is at your sole risk.
You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of the T&C or the documents it incorporates by reference, or your violation of any law or the rights of a third party
Unauthorized Access
If you believe or suspect that the confidentiality of the User Identity may have or has been compromised, you are required to immediately inform the Systems Administrator and VAVASI. If the information is oral or by email, you shall immediately confirm such information by fax with confirmatory copy through a reputed courier.
The Systems Administrator will use all reasonable efforts to promptly disable your account and shall provide a new User Identity. However, the Systems Administrator may defer providing a new User Identity to you for a reasonable length of time to enable the Systems Administrator to carry out such enquiries / investigations including, in respect of the system of the Participant, as may be considered appropriate or necessary.
Intellectual Property
The content(information, communication, images and sounds contained on or available through VAVASI.com) is provided on vavasi.com by VAVASI, its partners and associates, its affiliates, independent content providers and third parties is copyrighted and all rights to the same are reserved. The contents of this site cannot be reproduced, modified, transferred, distributed, republished, downloaded, posted or transmitted in any form or by any means including but not limited to electronic, mechanical photocopying or recording without the prior written permission of VAVASI. You agree that the material and content contained within or provided by vavasi.com is for your personal use only and would not be used for commercial purposes or distributed commercially.
The content of vavasi.com may not be mirrored in any way on any other server without the prior written consent of VAVASI. Any unauthorized use of the contents of vavasi.com would be in breach of copyright or trademark laws
Governing Law
The T&C shall be governed and construed in accordance with the laws of India.
The Courts of competent jurisdiction in the relevant circles shall have exclusive jurisdiction arising out of any claims or dealing with us and all disputes shall be governed by the laws of India.